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Order entry is a crucial but often frustrating component of daily operations in the trucking and logistics industry, easily becoming time-consuming and complicated. For every new order with a shipper, carriers need to manually input relevant data and rate confirmations into their Transportation Management Systems (TMS).
Typically, operations staff handle these tasks, but manual data entry is a tedious and relatively low-value use of their time. Since employees are often responsible for multiple operational duties, manual order entry draws their attention away from more strategic duties like fleet management, customer service, or business development. Hiring dedicated data entry personnel can be costly and isn’t always a feasible solution to the problem. Manual data entry is also prone to human error and mistakes can lead to delays, billing discrepancies, or compliance issues.
Boon’s AI-Powered Data Entry Solution
To address these issues, Boon developed an Order Entry Agent to eliminate inefficiencies and reduce the manual workload of operations teams.
Boon’s AI-powered Order Entry Agent streamlines the entire process by extracting relevant data from order documents, like PDFs, and inputting the right information directly into your TMS, eliminating the need for human intervention. This agent is also equipped to detect and process Electronic Data Interchange (EDI) orders. By automating this process, trucking companies can save multiple hours of manual work each week while also minimizing the risk of input errors.
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Proven Success in the Industry
Boon’s Order Entry Agenthas significantly improved operational efficiency for our customers. C&W Trucking, an Iowa-based firm, leverages Boon’s Order Entry Agent and now has 92% of its orders entered automatically into its TMS, saving their operations team eight hours per week.
Another Boon customer, Sharp Transportation, saves 30 hours of manual effort per week. Even as their quantity of orders has increased, using Boon has allowed them to avoid having to hire additional staff to keep up with the demand.
By implementing Boon’s products, Bluegrass Dedicated automatically processes over 130 orders and saves up to ten hours of manual entry labor per week. IT Manager Nissy Trombly points out that “Boon automation allows our team to be more customer-oriented, as opposed to spending time doing data entry.”
A Smarter Future for Trucking Operations
Boon’s Order Entry Agent is an AI-powered solution tailored to the trucking industry. By seamlessly integrating with existing TMS platforms, it saves our customers valuable time, reduces costs, and allows employees to focus their attention on high-value tasks like customer service and driver communication. With Boon’s automation solutions, you can streamline operations so that your staff can spend less time dealing with tedious tasks and more time connecting directly with stakeholders. Schedule a demo to learn more.
