Industry data shows idle trailers, rental fees, and detention are persistent, multi‑million‑dollar problems. And while trailer pools can help streamline operations for both carriers and shippers,  they create their own management headaches.  

Telematics systems can report dwell time of trailers inside a geofence but they have no context for what good or bad looks like. These systems don’t know each customer’s SLA or how many trailers should be on-site. 

This means that dispatchers still need to spend time that they don’t have exporting dwell reports, matching them to contract data in spreadsheets, and trying to calculate which locations are at risk for violating agreed upon SLAs. 

Enter Boon’s new Trailer Pool Agent. Our latest agent doesn’t just display dwell data—it adds contractual context (SLA targets), quantifies underutilization (SLA vs. actual turnaround time), and triggers early‑warning alerts for both carriers and shippers. Think of it as the missing link between your telematics feed and the contract your team signed with the shipper. 

Boon’s Trailer Pool Agent makes it easy for you to: 

• Maximize utilization: with visibility and alerts on which trailers are exceeding the turnaround times baked into your contracts
• Meet your end of pool agreements: with a real-time view of current pool sizes
• Reduce the cost of rentals: using data to more effectively reposition your trailers
• Strengthen customer relationships: by eliminating back and forth disputes with bullet-proof audit evidence of turnaround times  

No more spreadsheet matching

Boon’s Trailer Pool Agent stitches your telematics GPS data, pool rules, and SLA targets together turning what’s usually a black‑hole spreadsheet into clear, real‑time KPIs and alerts that save hard dollars and protect customer relationships.

Proactive Alerts

Boon’s Trailer Pool agent makes it easy to set up proactive alerts when a trailer stays in the pool longer than the customer SLA. The result? All the data and context you need to drive up utilization and help your customers avoid underutilization fees–a true win-win.

‍

Optimized pools and strengthened relationships

Through the Boon dashboard, our agent provides both you and your customer’s teams with a real-time view of the status and location of trailers. Time on site for each trailer at the pool location helps billing teams to hold customers accountable with proof of SLA violations. In addition, average turnaround times across pools for each customer help operations teams identify chronic bottlenecks and reposition trailers to better optimize your fleet. 

‍

The Clarity to Keep Your Trailers Moving

Balancing a trailer pool and maximizing utilization across multiple customers has always been a manual, spreadsheet-driven process. Boon removes the guesswork with live, reliable data and puts that insight in front of everyone who needs it.

Whether you're solving for slow turnarounds or customer accountability, Boon's Trailer Pool Agent gives you the operational clarity to run leaner, faster, and more reliably.

Ready to see it in action?

Book a Demo to learn how Boon brings real-time visibility to your trailer pool.

‍